Privacy Policy

Last updated: July 2026

1. Introduction

Valion Training and Advisory Services Ltd ("Valion," "we," "our," or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, share, and protect personal data when you visit our website, interact with our digital content, or engage with our services.

Valion is the data controller responsible for your personal data. We are registered in England and Wales under company number 16650377, with our registered office at:

Valion Training and Advisory Services Ltd, 124–128 City Road, London, EC1V 2NX, United Kingdom

If you have any questions about this policy or how we handle your personal data, please contact us at: info@valioncompany.com

2. Scope

This policy applies to:

Visitors to our website (www.valioncompany.com or any other Valion-owned domain).
Clients, prospective clients, and training participants.
Partners, suppliers, and collaborators. Individuals who communicate with us by email, social media, or other means.

It does not cover employees, contractors, or job applicants, who are subject to separate privacy notices.

3. The Information We Collect

We may collect and process the following categories of personal data:

a) Information you provide directly

Contact details: name, email address, phone number, organisation, job title.
Enquiry data: messages sent via web forms or email.
Training data: course registrations, attendance, feedback forms, and assessment results.
Billing data: business contact and payment details (for invoicing or contracts).

b) Information collected automatically

When you visit our website, and where you have given consent via our cookie banner, we may automatically collect:

Technical data: IP address, browser type, operating system, and time zone.
Usage data: pages visited, navigation paths, referring URLs, time spent on pages, and general location (country/region level).
Cookies: small text files used for site functionality and, with your consent, analytics. See Section 8 and our Cookie Policy for full detail.

c) Information from third parties

We may receive limited information from trusted partners, event organisers, or publicly available sources such as LinkedIn or Companies House, consistent with applicable data protection laws.

4. How We Use Your Information

We use personal data only where there is a lawful basis to do so under UK data protection law. The main purposes include:

Responding to enquiries and providing requested information about our services.
Delivering consulting, training, and speaking engagements you have booked, including administration, invoicing, and record-keeping.
To manage client relationships and communicate updates.
Sending marketing communications where you have opted in, or where permitted under the "soft opt-in" for existing professional contacts.
Understanding how visitors use our website, to improve navigation, content, and service positioning — where you have consented to analytics cookies.
To comply with legal, tax or regulatory obligations.

We will not use personal data for purposes that are materially different, unrelated, or incompatible with these without notifying you.

5. Marketing Communications

We may send you updates, publications, or event invitations that we believe are relevant to your professional interests. You may opt out at any time by clicking the "unsubscribe" link in our emails or by contacting us at info@valioncompany.com.

We do not sell or rent personal data to third parties.

6. Sharing Your Information

We may share your personal data with:

Website and consent management providers: Wix.com (site hosting and Wix Analytics) and Usercentrics GmbH (cookie consent management), who process data on our instructions to operate the site and record your cookie preferences.
Analytics providers: Google LLC (Google Analytics), where you have consented to analytics cookies, to help us understand aggregate website usage.
Professional advisers (e.g., legal, accounting, or IT security support).
Regulatory bodies where required by law or to protect our legal rights.

All third-party service providers are required to protect your data and act only under Valion's instructions, or under their own compliant terms where they act as independent controllers of technical data (e.g., Google's use of analytics data is also governed by Google's own privacy terms).

7. International Transfers

Where data is transferred outside the UK — for example, when using cloud-based tools hosted overseas, or where Google or Usercentrics process data outside the UK — we ensure appropriate safeguards are in place, such as UK International Data

Transfer Agreements (IDTAs), standard contractual clauses approved by the Information Commissioner's Office (ICO), or reliance on the UK Extension to the EU-US Data Privacy Framework where the receiving provider is a certified participant.

8. Cookies and Website Analytics

We use a cookie consent banner, provided by Usercentrics, to obtain and manage your permissions before any non-essential cookies are set.

Cookies used on this site fall into the following categories:

Strictly necessary cookies: required for the website to operate securely and function correctly. These do not require consent and cannot be switched off.
Analytics/performance cookies: used, only with your consent, to understand how visitors use the site (e.g., Wix Analytics and Google Analytics). These help us see which pages are visited and how, but do not identify you personally unless you have separately provided contact details to us.

We do not use advertising or marketing cookies, and we have not enabled features that would link your visit to Google's advertising identifiers or use it for cross-device tracking or ad personalisation. We collect location and device information only at country/region level, not more precise (e.g., city-level) location or device detail.

You can change or withdraw your cookie consent at any time via the cookie settings link in the website footer, or through your browser settings. Please note that disabling essential cookies may affect how the website functions.

Full detail on individual cookies, their providers, and retention periods is set out in our separate Cookie Policy.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including to comply with legal, accounting, or reporting obligations.

Retention periods vary depending on context:

Client and contract records: 6 years after the end of the relationship.
Marketing contacts: until you withdraw consent or unsubscribe.
Website analytics data: event-level data is retained for 2 months; data linked to cookies or identifiers is retained for a fixed 14 months from first collection (this period does not reset on repeat visits). Aggregated reporting data (e.g., overall visit and page-view totals) is retained for longer, for historical trend comparison, and is not linked to individual visitors.
Cookie consent records (Usercentrics): retained for as long as necessary to demonstrate compliance with consent requirements.

After these periods, data is securely deleted or anonymised.

10. Data Security

Where required we implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include:

Encrypted data storage and secure connections (HTTPS).
Access controls and multi-factor authentication.
Regular security reviews and staff awareness training.

While we strive to protect all personal data, no system is entirely secure. You share information with us at your own risk.

11. Your Rights

Under the UK GDPR, you have the following rights:

Access: request a copy of your personal data.
Rectification: correct inaccurate or incomplete data.
Erasure: request deletion of your data ("right to be forgotten").
Restriction: limit how your data is processed.
Portability: receive your data in a structured, machine-readable format.
Objection: object to processing based on legitimate interests, direct marketing, or analytics cookies (by withdrawing consent).

To exercise these rights, contact us at info@valioncompany.com. We may need to verify your identity before responding.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by phone on 0303 123 1113.

12. Children's Data

Our website and services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us immediately.

13. Links to Third-Party Websites

Our Site may contain links to third-party websites. Valion is not responsible for the privacy practices or content of those sites. You should review their privacy policies before providing any personal data.

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. The "Last updated" date at the top indicates the latest revision. Significant updates will be highlighted on our website.